SHIPPING
Shipping Policy
Thank you for choosing Dog Friendlyco! We are committed to delivering your order safely and efficiently to your doorstep.
1. Shipping & Processing Times
- Order Processing: All orders are processed within 1-3 business days (excluding weekends and public holidays) before being shipped.
- Estimated Delivery Time: Once shipped, orders typically take 7-15 business days to arrive. Delivery times may vary depending on your location and regional carrier efficiency.
2. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package online. Please allow 2-4 business days for the tracking information to update in the courier's system.
3. Shipping Regions
We provide international shipping to most major regions worldwide. Standard shipping options and any applicable shipping fees will be calculated and clearly displayed at checkout.
4. Customs, Duties & Delays
Dog Friendlyco is not responsible for any customs delays, customs duties, or import taxes applied to your order by your destination country's customs department. All fees imposed during or after shipping are the sole responsibility of the customer.
5. Delayed or Lost Packages
If your package does not arrive within the estimated delivery window, please check your tracking information first. If you still require assistance, reach out to us at dogfriendlycowalk@gmail.com and we will work with the carrier to resolve the issue.